Terms & Conditions

Terms and conditions Eraani

  1. Cancellation
    1. Cancellation is possible up to 48 hours before the start of the performance of the agreed service. In this case, no costs will be charged.
    2. In case of cancellation after the expiry of this period, 50% of the amount agreed upon for exchange and any costs incurred for reserved accommodation will be charged. In demonstrable cases of force majeure due to unforeseen circumstances, only the costs for reserved accommodation will be charged.
  2. Provision of services
    1. Performance of a service takes place in agreement with the client.
    2. The costs charged for the agreed service are those as determined by Eraani and set out on the following web page: https://www.eraani.nl/readings.
    3. For a service where the cost has not been explicitly determined, Eraani and the client will agree before the start of the performance of the service.
    4. In the event that the costs for a service for which the costs have not been explicitly determined in advance on the aforementioned web page and have not been agreed in advance, the basic hourly rate (€120 per hour) will apply and costs will be charged according to this rate.
    5. Payment shall be made before or no later than two weeks after the performance of the agreed service.
  3. Liability
    1. Eraani is not liable for any damages (physical, financial, emotional, mental, material, or any other form) that may result from the service, advice, or information provided by Eraani in any consultation or on the web page nl.
    2. Human Design is a science in development. The advice given in a consultation is an invitation to experiment and develop. There is therefore no question of a guaranteed result. Eraani works from the conviction that every client is able to apply the information and advice provided by Eraani in their lives with common sense and to take responsibility for the consequences of this.
  4. Ownership
    1. All text and photography on nl belongs to Eraani. These may not be reproduced without explicit, written permission from Eraani.
    2. The content of the consultation and its recording remain the legal property of Eraani and must be treated confidentially and not given to third parties.
  5. Privacy
    1. Eraani will only use all data provided by the client for the purposes for which it was given.
    2. The conversations conducted in consultations or in a preliminary conversation are always completely confidential and will never be used for purposes other than the provision of the agreed service.
    3. In the event that Eraani shares data or experience with third parties, explicit permission will be requested from the client in question.

Version 1: Rotterdam, 9 december 2016
Version 2: Rotterdam, 14 February 2025